All features

Everything Support Desk does, on one page.

Each line links the help page that explains it.

Three ready forms: Contact, Warranty Registration and Quote Request, on a page you choose or with a shortcode (more)
Your own headings, labels, help texts, order and width of fields; optional fields can be hidden (more)
Your logo, brand name and colors once for forms, emails and the bubble, with a live preview (more)
Every request gets a reference such as SUP-20261005-000123 and is saved before any email is sent (more)
With WooCommerce, the contact form can check an order number against the order and its billing email (more)
Your own fields, up to 20 per form: short or long text, whole number, date, dropdown, checkbox (more)
File attachments: pictures, PDF and text, checked by name and content, stored encrypted, opened only through Support Desk (more)

One private inbox with Archive, Spam, Trash, filters by kind, status, assignee and folder, and a search (more)
Status, assignment and private notes; who changed what is recorded and cannot be edited afterwards (more)
A colleague's newer change is never overwritten (more)
Email replies in your own design, with a preview and a copy kept on the request (more)
Archive, file in your own folders, spam, block an email address, a domain or a connection (more)
Eight permissions to give each role exactly what it needs (more)
Saved replies with placeholders, inserted into email replies, chat replies and notes (more)
Due dates per form for the first reply and for resolving, around the clock or in working hours, with an Overdue filter (more)
Automatic rules that assign, set the status, file and answer new requests, and close resolved or unanswered ones (more)
Reports: requests received, first-reply and resolve times, due dates met, satisfaction, open work by person (more)
Export CSV of any view of the request list (more)

A customer portal in WooCommerce My Account or on a page of yours, and a private link per request for customers without an account (more)
Customers answer inside the request, with files; your team is told by email (more)
A satisfaction survey after a request is resolved (more)
Suggested answers: your own help pages shown while a visitor writes the contact form (more)
Customers' email replies filed under their request, read from your mailbox over IMAP (more)
WordPress personal data export and erase (more)

Nine messages: a receipt and a staff notice per form, the staff reply, the portal reply notice and the survey; previews and test emails (more)
An optional contact bubble with the contact form, and live chat while someone of your team is online (more)
Every chat is saved as a request with status, assignment and notes (more)
A built-in human check that needs no outside account, or Cloudflare Turnstile with your own keys; content filters, spam phrases and a submission limit (more)
Everything starts switched off, so you can prepare forms and wording first (more)